9.16.2024

Here we go again

Nordea had planned a minor maintenance of its app and online bank this weekend. But obviously something went wrong, at first you couldn't log in to either the online bank or the app. If you managed to log into the online bank or the app, all the assets were gone, completely deleted. This is how it has looked since Saturday morning and until tonight Swedish time (GMT+2) when the assets were back both on the app and the online bank.

Tomorrow I have to check that we got all our holdings back by comparing our holdings at Nordea with both my Google Sheet and Seeking Alpha. However, our liquid funds on all endowment insurances are significantly lower than before "this minor maintenance" started. Either Nordea has charged us foreign withholding tax and not paid today's dividend or their rereading of our, and everyone else's, holdings is wrong. Fortunately, we had no intention of making any acquisitions today.

Although it's been a long time since we last experienced this issue with Nordea, we've been a customer of Nordea since 2018 and this was common in 2019 so it's annoying every time it happens. Experience is always underestimated.

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