We discovered a damage to the glass roof of our Tesla model Y two weeks after we picked it up at Tesla delivery center. We contacted TM and about a week ago they contacted us again and announced that we could make an appointment for service.
This morning we dropped off the car and this afternoon we picked it up. In addition to replacing the glass, they also installed our winter tires completely free of charge.
This is something TM is offering this season to avoid that third parties, Tesla car owners, are affected by the ongoing strike between IF Metall and TM where several tire workshops are on sympathy strikes. The app also contained coupons for Uber rides that we could use during the day to transport ourselves from and to the workshop.
Our previous cars have always been the Audi Allroad A6. We had three Audi cars before we chose to be without a car for a number of years. During all the service visits we made to Audi during all these years, we always had to arrange transport from and to the service workshop ourselves.
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