My husband and I support and help him with both stock investments as well as IT support 24 hours a day, every day of the year. My dad's computer skills are so low that I have to use FaceTime to help him attach a file to an email. He never seems to learn since this has been going on for the last 20 years. The time before the smart phone came was easier because then I only needed to be available when he was sitting at his desktop computer in the office.
He and my mom just bought new cell phones, iPhone 16 Pro. I've been very clear that if they want to be able to get help from me when it comes to smart phones, they can't buy anything other than Apple because I'm completely ignorant when it comes to Android.
My mom's tech skills are a notch better than his so she helped him boot up the new phone and sign him into his Apple account. Unfortunately, her technical skills didn't take them any further than that. They had to make a trip to the bank to get the bank ID installed, to Tesla to access all the features of the app, to us to activate all the bank cards in the wallet and to log into their accounts on Seeking Alpha and finally to create a home screen with widgets where they can see the exchange rate between SEK and USD.
When Dad wanted to start the car, he had to use the Tesla card because the app didn't work. He was very angry when he called me and complained that the card was not working. I asked a little cautiously if he had the right card, whereupon the phone went completely silent.
He had taken his black Revolut card by mistake instead of the black Tesla card.
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