Nordea has been ranked first in several categories in the Global Finance Awards 2023 among others in the categories "The Best Consumer Digital Bank, User Experience (UX) Design, Mobile Banking App, in Sweden for 2023".
Our experience with Nordea is not quite in line with their awards.
Nordea is the only one of all our banks where one's entire holdings can "disappear" from the depository for a few hours to several days.
Dividends, buy orders, sell orders, deposits, tax payments etc. are only specified the following day. This means that you do not know which transactions have been carried out until the next day.
A transfer to the endowment insurance from the private account in Nordea takes at least 30 minutes up to hours. With other banks, the transfer takes place in real time.
You cannot email Nordea but must call them, preferably via their app. Obviously the Global Finance Awards must have Nordea's app otherwise I don't know how they could tell Nordea "the good news"...
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