Mom called me and asked for my help with their first update to their Tesla Model Y Performance. Being very aware of mom's lack of attention, I kept the explanation very short and focused, emphasizing on the two steps, download and update.
Later that day mom and dad were going to an event and mom was very proud of herself after she did her first update on their Tesla. The timer that started a 2 minute countdown when they got in the car was, in my mom's world, a "confirmation" that the update was complete. For 2 minutes they sat in the car watching the countdown and then heard the car lock the doors and the screen went black. Dad told me the update took 55 minutes.😂
Apparently my 30 second tutorial was too long to listen to.
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