Cool bank advisor today - unemployed tomorrow

There are few things that annoy me as much as when someone promises to reply and then chooses not to because they deem they have no further information. What these people don't understand is that even feedback that there is no additional information IS feedback. Then you know that the person concerned is at best in control of the matter or at worst is at least aware of it.

As usual, Nordnet fails both to pay out the dividend and to reconnect. When I contacted Nordnet yesterday, their representative promised to return during the afternoon regardless of whether he had obtained any further information about what happened. Despite his promise, he chose to forego this. When contacted today, another youth promised the same thing with the same result.

Given how fast AI is developing right now, personal service is the strongest competitive advantage that people in these positions have. Without that, they are replaceable.