You can't take anything personally

Owning a store in a recession is not enviable but not for the reason many may think. It is shocking how aggressive and angry people become when they are short of money.

We do not have e-commerce, so you must either come into our store or email in an order. For example, the customer may have looked up an article number on the internet and emailed an order. When it turns out they got the wrong article number, they get very angry with us even though we just followed their instructions.